Turning ‘Point of wait’ into ‘point of sale’

Are queues at the checkout a retail fact of life? Well sure they were, but in today's environment when shoppers have the whole world of retail at their fingertips in a few keystrokes, if you're asking customers to queue up for more than a few moments you'd better have a good think about how ... [Continue Reading]

IBM’s web-based omni-channel PoS software launches at NRF 2013

At this year's National Retailer's Federation get together, the big blue cannily launched it's Toshiba co-venture software in tandem with releasing the results of a study into new retail consumers. Craig Hayman, general manager of IBM's Industry Solutions business unit said  "The digital ... [Continue Reading]