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New report provides a “wake up call” for Australian retailers.

A new Deloitte report examines how the ‘digital influence factor’ affects decision making instore. It says Global brands have educated Australian consumers to expect internationally competitive pricing, an endless aisle and greater shopping convenience. Digital will soon be the deciding success ... [Continue Reading]

IBM’s web-based omni-channel PoS software launches at NRF 2013

At this year's National Retailer's Federation get together, the big blue cannily launched it's Toshiba co-venture software in tandem with releasing the results of a study into new retail consumers. Craig Hayman, general manager of IBM's Industry Solutions business unit said  "The digital ... [Continue Reading]

Free on-demand webinar series…Mobile, Social, Showrooming, RFID and more

We've been enjoying the Connected Consumer series of on-demand webinars which were captured when US retail industry leaders and experts converged last week to discuss several of the most pressing topics on the minds of retailers in 2013 and beyond. Good on Retail TouchPoints for hosting this ... [Continue Reading]

Kmart employs potty humour to push home delivery

Kmart has made a strong push to integrate its in-store and online commerce areas. It’s facing tough competition in that field as Amazon and Wal-Mart  continue to offer customers ever-more-convenient delivery options. KMart released a hilarious viral ad to promote it's home delivery service..and ... [Continue Reading]